I am experiencing an issue accessing my projects in Firebase Studio. I am consistently receiving the error message: “Error opening workspace. We’ve detected suspicious activity on one of your workspaces. Please contact customer for further assistance.” This error occurs across all my projects (or specific projects, if you know the names/IDs) and prevents me from entering my workspaces.
I am the legitimate owner and user of this account, and I am not aware of any unauthorized access or suspicious activities performed by myself. However, your system indicates such a detection.
Details:
- Full Error Message: “Error opening workspace. We’ve detected suspicious activity on one of your workspaces. Please contact customer for further assistance.”
- Other Visible Warning: Additionally, there is a yellow banner at the top of the page stating: “Heads up! This workspace is owned by . Be cautious with entering sensitive information, as it may be seen by the owner. Learn more.” (Include this if it appears on your actual project, if it’s your own project, the ownership part might be different).
I am concerned about the security of my account and need your assistance to regain access to my projects. I would appreciate it if you could investigate what triggered this “suspicious activity” alert and guide me on how to resolve it.
Thank you for your help in advance.
