Keep having the same problem… How can I fix this?
Keep having the same problem, spent hours on it, still can’t find the reason why… Is there any way to fix this?
4 days with the same problem, and no fix…
no fix and not even an explanation
Error opening workspace: We’ve detected suspicious activity on one of your workspaces. Please contact support for further assistance
I have the same problem! Did you find a solution?
i have deleted all workspaces only kept one but still same error and nobody is responding on it
Any google team member would reply on this issue asap? as we need to explain to the client! Already a week on the case, seems your team keep slient and not response, please be a responsible team and also we need to responsible to our client!
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I’ve sent emails to support and haven’t received a response. It’s been several days, and I need access to my code information so I can continue my project, even outside of Firebase Studio.
I just afraid when the time goes, the GCP will delete the data, me too sent the email and reply me the rubbish reply, "Thank you for your confirmation and for your continued patience. My name is XXX, and I’ll be assisting you while my colleague is out of the office.
As of now, we are still awaiting a resolution from our internal team, who are actively working on your case. We understand the importance of this matter and are diligently following up with them to ensure a timely response.
We anticipate receiving an update within the next 24 to 48 hours. Please be assured that we will promptly notify you as soon as we have any new information to share. We appreciate your patience and understanding as we work to resolve this issue for you.
Please do not hesitate to reach out if you have any further questions or concerns in the meantime. We are committed to providing you with the best possible support and will keep you informed every step of the way.
Best regards," I wait for 4 days same reply and I think Google team no one works in office, always say out of the office, ridiculous!
They can allow their client to wait or pending, but I cannot treat my client like this! And we still need to help Google team find a reason to explain to the client not due to our problem!
Sorry for the interruptions here, everyone. We have experienced a massive surge in traffic and are working as quickly as we can to help address the capacity issues. If you are running into this issue and are unable to access your workspace, please file a support ticket to ensure we are able to look at it quickly:
I know losing access to your project is frustrating. We are working as quickly as we can to restore the service.
Thanks,
Kirupa
2 Likes
Dear kirupa,
i guess many people already file the ticket but, no response from your team! Even me started from 15/7 to suffer the issue, and I think some people face the problem earlier than me. Seems right now raise the ticket like dropping it into the sea, never comes back reply. You can ask us to wait, but how we face to our client then? I ask my client to wait? Due to Google block my account? And how will the client think of us? Such a non professional team!
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Kirupa, and one more thing is, as get blocked, your team provided the auto email stated, "Access to Google Cloud Platform was restricted globally for this account on Jul 17, 2025. The system capabilities of Google Cloud Platform have been used for abusive activities that violate Google’s policies. You can find more details by taking action below.
If you think this was a mistake, submit an appeal. You’ll need to do this as soon as possible because your data in Google Cloud Platform will eventually be deleted. This service remains unavailable for your account until you have a successful appeal."
if keeps on pending, our effort on the Firebase get deleted, how your team to compensate on it? and if data lost the client claim, we claim on your side?
So, please take serious care on it!
I finally got my project back with no loss. Good luck everyone 
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Still hasn’t been resolved, bloody hell what is the firebase support doing?
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If anyone is reading this from support please help me recover my files so that i can back them up. I understand Firebase Studio is down but I really don’t want to lose the files.
For my project: studio-8407592938
Hello Kirupa, in our organzation nobody can access the workspaces.
It shows the message of “suspicious activity” in every workspace we try to open or create.
I tried everything to recover them, but it not work.
The workspaces are related to sage@rrmconsultoria.es / christian.garcia@rrmconsultoria.es / ramon.rodriguez@rrmconsultoria.es.
Any help is great.
Thanks in advance.