[starting a new thread since my issue might be different w.r.t workspaces not opening]
hello
I have been having trouble opening studio workspaces (non android) for the past 2 days and I have had no luck even after clearing cookies, cache, using different browser, deleting and restarting VMs.
I do notice the following in the developer tools/console when I try to open the workspace. I am not sure if this is due to some quota issue or if they are just red herrings.
request: https://cloudresourcemanager.clients6.google.com/$rpc/google.cloud.resourcemanager.v3.Organizations/SearchOrganizations
status_code: 429 Too Many Requests
request: https://firebase-zoofi-mvp-backend-1749747504627.cluster-rhptpnrfenhe4qarq36djxjqmg.cloudworkstations.dev/env/msg?_workstationAccessToken=<access_token>
status_code: (failed) net::ERR_CONNECTION_RESET
My workspace is: zoofi-mvp-backend-11805177
Any suggestions for how to recover?
Thanks in advance
Sumi
When you say can’t open, can I confirm you mean can’t open an existing workspace that you’ve previously created? If yes, how was that workspace created (e.g. prototyper, template, git import)?
If you mean can’t create a new workspace, how many workspaces do you currently have and what type of workspace are you trying to create (e.g. web, Flutter, React, etc.)?
These are existing workspaces that I was actively working on and connected to github repos. Unfortunately I have some pending work in these workspaces I couldn’t commit before I lost access. They were first created as an empty workspace and then I connected to github repos.
I can neither create new workspace nor can I open already created workspaces. Including web, react, sample AI whatever I try. At this point [studio.firebase] (https://studio.firebase.google.com/) is unsuable for me
If you haven’t already, create a support ticket using the official support channel for each workspace you can’t open, this way the support team knows the workspace ID of each.
Thanks. I opened a support ticket 2 days ago (Case# 10369503). Someone from support responded after I posted it here. I am hoping I will be able to get access to my workspaces by the end of today.
I’m experiencing the exact same issue for the last two days.
After trying everything I could think of, nothing worked. I can’t open my existing projects, and I can’t create new ones either.
The only thing that works is connecting through a VPN. And the strangest part is that the VPN’s region doesn’t even matter. It works perfectly even when my VPN endpoint is in the same state I’m currently in.
It’s definitely some kind of network path or IP-related issue on their end. Good to know I’m not the only one going crazy over this! Hope they fix it soon.
oh wow! that was it! I VPN-ed and now I am able to open my workspace. The errors I pointed out earlier seems to be some sort of red-herrings as they still show up. But I am unblocked now! Thank you so much!
Also confirmed that with VPN i am able to open and without VPN for sure I get the status_code: (failed) net::ERR_CONNECTION_RESET error. I am not sure why though. Firebase team: is this expected?